How We Work
Your business is unique, and your fulfillment solutions should be too. At Go Direct, we look at logistics differently. With an unwavering commitment to you, your customers and the latest technology, our bespoke approach aims to deliver—getting your products in the hands of your loyal customers. Whether you’re a fledgling start-up, a rapidly scaling newcomer or a well-established national or global brand, we help you scale your business, save you time, reduce your costs and strengthen the relationships with your customers.
Your customers have diverse needs and expectations. That’s why we take the time to understand your business from all angles—leveraging our deep knowledge in fulfillment, logistics and eCommerce to create a solution tailored specifically to your business. Our team works closely with you to co-create an approach that reflects your brand in the best possible light, while providing a seamless experience for your customers. Our systems allow for customized configurations no matter what eCommerce platform you’re using. Just let us know what you need, and we’ll handle the rest.
End-to-End Program Management
From the moment you start working with us, we’ve got you covered. From understanding your business, program setup, and warehousing, to fulfillment, shipping, and managing returns—we handle everything, from start to finish. In other words, we put your eCommerce on cruise control and help keep your business humming along. That means happy and devoted customers. That’s what Go Direct is all about—we focus on providing a seamless consumer experience that increases value and loyalty, while helping you sell more, in less time, and at a lower cost.
We understand that order fulfillment is much more than just delivering a box. To ensure that your products arrive to the right location, at the right time, and in pristine condition— we provide your business with the white glove treatment from the jump. Our warehouses are GMP compliant and hold NHP certification. We have locked down and automated lot control, along with tailored return, recall, and destruction processes configured for your business. This includes inventory management capabilities such as FEFO & FIFO fulfillment, lot number and serial number tracking, as well as ambient and temperature-controlled storage.
Platform Agnostic Integration
Our turnkey integrations and API allows for seamless integration with your existing tech stack. From Amazon, Shopify, and Woo Commerce to everything in between, here are just a few of the eCommerce options that are available:
MEET THE TEAM
Our senior management team is made up of professionals with diverse business backgrounds, including business planning, eCommerce platform development, fulfillment and operational excellence.
Ready to develop the perfect solution for your long-term growth plan?