About Go Direct Solutions

Go Direct Solutions is a full-service third-party logistics company in Canada serving businesses across North America. We make any distribution process seamless, cost-effective and easy, customized to your business needs and requirements.

From fulfillment and distribution to kitting and packaging, we simplify supply chain management. With end-to-end solutions, we reduce shipping times, cut costs and increase customer satisfaction.

With real-time order-tracking technology and a network of facilities across the country, Go Direct Solutions is your partner for fast and scalable logistics. Whether navigating compliance, cross-border shipments or peak sales seasons, we have the expertise and flexibility to keep you moving.

Learn how we can grow your brand through customized, seamless fulfillment solutions!

Our mission

With over 40 years of fulfillment experience, Go Direct is committed to exceeding our customer expectations by identifying and developing opportunities that enhance their supply chain strategies.

Through experienced leadership, creative innovation, and state-of-the-art technology, we are committed to continuous operational improvement. Our business philosophy is based entirely on delivering the highest standards of quality service in the most efficient manner possible.

We believe every order, every client, every customer, and every employee of Go Direct deserves fulfillment.

Company milestones

1978

Contac Services is founded in Canada with locations in Vancouver specializing in Print and Distribution of Marketing Collateral.

1978

1999

The first customer-facing portal is launched.

1999

2008

Expands to Mississauga, opening a 65,000 sq.ft. facility.

2008

2010

Access GD is launched as an order entry portal.

2010

2012

Starts shipping eCommerce orders across North America.

2012

2015

Rebranded as Go Direct Solutions.

2015

Winter 2017

Go Direct starts shipping B2B orders expanding its services beyond D2C and Value Added Services.

Winter 2017

Spring 2018

Go Direct Mississauga secures NNHP Licence from
Health Canada.

Spring 2018

2020

An enhanced version of AccessGD is launched, offering robust real-time information and customized reporting to our customers.

2020

2021

Go Direct opens its first location outside of Canada in Columbus, Ohio, our flagship, state-of-the-art 250,000 humidity and temperature-controlled building.

2021

Spring 2022

Go Direct Mississauga secures Medical Devices License from Health Canada.

Spring 2022

Summer 2022

Go Direct opens a 50,000 sq.ft. building in Calgary, providing its B2B, D2C and value-added services.

Summer 2022

Fall 2022

Go Direct opens a 100,000-square-foot building in Reno, Nevada, providing B2B. D2C and value-added services allow our clients better access to the West Coast.

Fall 2022

July 2023

Go Direct opens a second location in Calgary, expanding its footprint to 118,000 sq.ft.

Columbus Location secures ISO 9001 Certification.

July 2023

Fall 2023

Calgary location secure BRC Certification with AA rating.

Fall 2023

End of 2023

Go Direct Ships over 1 million shipments in one year.

End of 2023

Spring 2024

Columbus secures BRC Certification with AA rating.

Spring 2024

The Go Direct Solutions team

Our management team brings a wealth of diverse expertise to our operations.

We excel in business planning, e-commerce platform development, fulfillment, and operational excellence.

Kellie Lefaive

President & Co-CEO

Chris Johnson

Co-CEO

Chris Roberts

CFO

Meg Etyemezian

Vice President Business Solutions & IT

Parnelli Skaggs

General Manager

Chris Dusky

General Manager

Steve Parish

Director Quality Assurance

Prabjot Singh

Quality Manager

John Martin

Head Developer

Orlando Jimenez

Site Supervisor

Scott Stonerock

eCommerce Supervisor

Donna Detunno

Kitting Supervisor

Rosalyn Devlan

Key Account Director

Whitney Hawkins

Key Account Manager

Rich Roberts

Transportation Manager

Robin Johnson

Manager Customer Service

Muhammad Haris

Controller

Serop Davidian

Warehouse Manager

Brad Kinden

Production Manager

Seemarpal Singh

Production Supervisor

Interested in joining our team? Learn about Go Direct career opportunities.

We do fulfillment differently

Learn more about Go Direct: discover our trusted partner approach and how it helps brands and businesses like yours with stress-free fulfillment and distribution.

Contact Us

Ready to streamline your logistics & distribution?

Connect with us for your custom solution. Speak with our team to learn more about the Go Direct difference.

Let’s get started!

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